Contact us

Email [email protected]. You'll get an automatic confirmation immediately, and a human reply within 24 hours. Please write from the email address you signed up with.

Faster routes for common things

• Refunds: the 2-click form in Settings is faster than email.
• A wrong question: use the "Report an issue" button on the question card itself — it goes straight to the editors.
• Complaints: our complaints procedure has its own timelines.
• Booking the real test: we can't do that — nobody but gov.uk can.

Data requests

Access, correction and deletion requests (DSARs) go to the same address — see the privacy policy for what to expect and when.